Craig Hacklander serves as the Vice President of Strategic Operations and is responsible for overseeing all aspects of operations for Jackmont Hospitality's multi-brand airport concessions program including Atlanta’s award-winning One Flew South and Chicken+Beer. He also provides strategic direction for Jackmont Hospitality’s 40 TGI FRIDAYS® locations and project management of system-wide IT initiatives.
Craig is a food & beverage industry operations expert, with over 25 years of experience in all facets of restaurant and hospitality operations. He graduated from the University of Maryland with a degree in Agricultural Business and then began his culinary leadership career with TGI FRIDAYS®. Craig joined Jackmont Hospitality in 2003 and has had a hand in nearly every facet of business at Jackmont Hospitality.
Throughout his career, Craig has earned several awards, including the Sales Achievement, Profit Achievement and Carlson Communications Achievement awards. He also achieved 100 percent of the goals in a TGI FRIDAYS® Turnaround Bonus Plan, taking his store from $5.6M to $6.8M in two years.
When he’s not running the show at Jackmont Hospitality, Craig is running and serves as an active member in the Atlanta Track Club. Craig can be seen driving his yellow and black golf cart throughout Peachtree City, GA, where he lives with his wife and children.