Heath Bloom brings a passion for team development and a culture of winning to his role as Director of Operations at Jackmont Hospitality’s Miamia-area TGI FRIDAYS locations. A company veteran, Heath joined Jackmont in 2000 as a Manager and, as a Director of Operations, has invested his time and expertise in training the next generation of TGI FRIDAYS®. During his time with Jackmont Hospitality, Heath has had 10 team members promoted to management and has trained over 25 managers. His understanding of the TGI FRIDAYS® brand, commitment to the highest levels of great service and passion for sharing this with current and future managers makes him central to our mission as One Family Serving Many. It is Heath’s bold leadership that led him to be awarded General Manager of the year for domestic TGI FRIDAYS® in 2010 and 2011 and continues his trajectory for success.